Service designer
DSB/Industry project, ciid pilot year

A service that helps Copenhagen people to donate their old bike to the community.

DSB, Danish State Railways, run the national trains as well as the city trains in Copenhagen. There is a large number of abandoned bikes cluttering up the city of Copenhagen, particularly around the train stations, costing DSB a lot of ressources. We learned through our research how complicated the system for getting rid of bikes is. This revolves around issues with the frame-number attached to every single bike.

As a solution, we designed a service that helps Copenhagen citizens release their frame number. This enables them to donate the bike to the community.